Empresa: Cisco Systems Inc.
Sede Social: Eversheds House, 70 Great Bridgewater Street,
Manchester M1 5ES, United Kingdom.
Telefono: 0044 (0)207 958 5091
Email: ciscograd@hobsons.co.uk
Persona de contacto: Jessica Spicer
Descripcion puestos trabajo: Customer Support Engineer (CSE):
Business Overview:
Cisco Services (Customer Advocacy) – We know that the network
aligns better when services, together with products,
create solutions that align to needs and opportunities. Customer
Advocacy employs a collaborative methodology that joins the
forces of Cisco, its skilled network of partners and customers,
to ensure we deliver the best team results that intelligently
enable networks, applications and the people who use them.
Summary of the opportunities:
The Customer Support Engineer position is part of Cisco’s
Technical Assistance Centre (TAC) which is the focal point for
resolution of customer technical issues.
With over 1000 skilled engineers, of whom 450+ are CCIE certified,
TAC engineers work on complex networking problems requiring
strong analytical, problem solving, engineering and communication
skills. Within this high impact environment, you will directly
contribute to the success of Cisco’s customers in deploying and
utilising the latest cutting edge networking technologies.
As a Customer Support Engineer, based in one of our TAC Centers
in either Brussels or Reading, your main responsibility will be
to provide technical support for Cisco’s products to customers and
partners via the telephone and/or through e-mail. Your expertise,
combined with the knowledge and support of our team environment
will enable you to deliver fast, effective solutions to complex
customer issues. This challenging environment offers you the
opportunity to develop your knowledge and skills through Cisco’s
model of education, experience and exposure. You will work with
Cisco customers, Cisco Partners and other Cisco team members as
part of your working day as a Customer Support Engineer.
Opportunities in the Cisco Technical Services start in summer 2008.
This role is available in many countries across Western Europe
and Israel. To apply and find out more about these opportunities,
please visit www.cisco.com/go/ciscograds
Numero puestos: X
Tipo contrato: Indefinido
Duracion: Indefinido
Cuantia: 30000-40000 €
Requisitos aspirantes: Fluent English
You must be eligible to live and work in the country you are
applying for without a visa or sponsorship from Cisco.
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