UJA Student

You will be able to recover your username/password at https://uvirtual.ujaen.es/pub/es/operaciones/olvidoClave.

If you are still having problems, please contact the Secretary's Office of Academic Management.

If the problem persists, please fill in the following form and you will receive a reply to the e-mail address you indicate.

High school, CFGS or pre-enrolment student

I have obtained a place at UJA in the current DUA pre-enrolment process.

Students who have obtained a place in the current DUA pre-enrolment process have already been assigned a username and password.

If you do not know/remember your username/password and we have an alternative means of contact (mobile phone or personal e-mail) among your personal details, you can obtain your access details at https://uvirtual.ujaen.es/pub/es/operaciones/olvidoClave.

If you are still having problems, you can obtain your username/password from the Academic Administration Secretary's Office or the Access Section with proof of identity.

Any other case.

Students coming from centres in the province of Jaén have already been assigned a username and password.

If you do not remember your username/password and we have an alternative means of contact (mobile phone or personal e-mail) among your personal details, you can obtain your access details at https://uvirtual.ujaen.es/pub/es/operaciones/olvidoClave.

If you are still having problems, you can obtain your username/password from the Academic Administration Secretary's Office or the Access Section with proof of identity.

PAS/PDI

The Personnel Service will provide you with your ICT account details when you take up your post.

If you do not remember your username/password and your personal details include an alternative means of contact (mobile phone or personal email), you can obtain your access details at https://uvirtual.ujaen.es/pub/es/operaciones/olvidoClave.

If you continue to have problems, please contact the Personnel and Teaching Organisation Service.

If the problem persists, please fill in the following form and you will receive a reply to the e-mail address you indicate.

IES Teachers (University Entrance Examination Collaborator)

You can obtain your username/password in the Access Section of the Academic Management Service by proving your identity.

Secondary school master practicum tutors

You can recover your username/password at https://uvirtual.ujaen.es/pub/es/operaciones/olvidoClave.

If the problem persists, please fill in the following form and you will receive a reply to the e-mail address you indicate.

Other

The User Service Office of the IT Service will provide you with the details of your ICT account on presentation of your ID card.

If the details are not registered in the User Service Office, you will have to make a service request - identity (ICT account).

If you are still having problems, please fill in the following form and you will receive a reply to your incident or query at the e-mail address you specify.